Many transportation companies such as Airline, Shipping Line, NVOCC, Freight Forwarders, Cargo Agents, OTI, Customs Brokers, Trucker Brokers etc. are already benefiting today by using back office business processing units (BPU). They try outsourcing a small business function to test first or assign a full department's function. In today's world with advanced technology, it is not only simple but also beneficial (in some cases, indespensible) for employers to assign professional organizations such as ours to effectively handle jobs & projects that could be handled with phone/emails/fax communication.
Those who are shipping often to international destinations requires expert staff to take care of their customs regulations (AES/SED), Shipping Line's documents (BL/AWB etc) &/or coordination or Bookings etc.. We provide trained staff working off-site to arrange these and other related issues at a very reasonable & flexible rate. We also search ocean freight rates, arrange trucking, followup status and do related documentation such as as Cert of Origin, Banking Drafts etc. and approval & auditing the bills before payment.
Checking trucker's rates from various vendors & load boards, placing order, Bill of Lading preparation, arranging pickup & deliveries, auditing the bills for approval, collecting information & updating the status, mainting logs, handling the dispatch, maintaining driver's logs for internal & TSA purposes are some the actitivities which can be outsourced to us at very reasonable cost. Our experts can support in preparing the truck bill and coordinating with the truckers and agents in arranging the pickup.
Trained staff to handle air shipment from the time of pickup, review SLI, prepare AWB, delivery to airline etc. can all be expected to be done by the designated virtual assistant to you. This person will work with your templates, excel table or your software. Updating status, forwading documents to agents can also be outsourced to us.
Our virtual staff can enter ISF, AMS, FDA Prior Notices, Catogorize HTS Codes, upload & organize documents and followup with clients just as an assistant would do for you. They can work thru online table, cloud or your software to help you organize, do clerical work & collection of documents.
Insurance & Claims
Handling claims of damaged/lost shipments, carriers' dedicate experienced personnel to handle not only the client but also the insurance company & vendors to have it settled. This process requires timely response. Our experienced & knowledgeable person can manage it all or support your department in process.
Packing & Loading Services
Arranging your moves using Packers, Loaders, Truckers (FCL, LCL Air) for your moves or even searching them can be left on our staff provided to you. With your guidelines & cost approval, the assigned person will fullfil your requirement to your satisfaction just as your own personnel would do.
Leave the invoicing to your client on our virtual staff as we would follow your guidelines, pick numbers from your records and send the invoice to your client from your software. Will followup to confirm it's receipt and questions which improves the payment cycle and reduces receivable's job.
Air / Ocean / Truck Freight Rates
Organizing, collection & maintenance of the freight rates requires trade lingo & knowledge. Airfreight, Service Contracts from ocean carriers, FCL Truck, Air cargo Truck & your own tariff rates can be managed by us in your excel sheets or software (or we may introduce you to SaaS provider).
Road, Intermodal, Ground, Long haul, Inland transporation, LTL, FTL
Data entry required in preparation of Bill of Lading / Air Waybills, Arrival Notices, ISF, AES/CAED (Canadian Automated Export Declaration) etc can easily be outsourced and managed just as inhouse by giving us the access to your program or using templates.
Entering Payables & Expenses, upload & maintenance of bills/receipts, release/approval process etc can be outsourced to us and dedicated virtual assistant with accounts experience will manage, organize and simplify. You also can use us for sorting, cleaning, updating your database of clients/vendors.
Track & Notification
Tracking status & On-board verification of the shipments to be updated in your database &/or notification to the clients are practical & economical to be done by back office staff. Our staff keep an eye on each and every move of the shipment. Virtual staff working from offsite will support you so that you can focus on your core business while we manage your after sales chores.
Starting from getting a freight query to invoice, all functions can now be outsourced. This includes, getting estimates from carriers, making a quote to client, followup to secure order, getting & entering order in your system, booking, arranging, coodinating, documents preparation, getting documents to client, shipping status to client, invoicing etc. This leaves you to manage the business, cash flow, marketing strategies, management, growth and time to enjoy the life.
Truck Brokers have a difficult job, from an incoming rate query, quote with marginal profit, followup, take a booking over the phone, placing order on-line, making sure Wt, Dims, NMFC Class ok & as per quote, collection of payment, tracking moves & so on. All this at a marginal profit and afraid to leave phone for incoming call etc. leaving no time to sell & meet clients and expand. Our man power is trained & so nominal cost that every broker can utilize our virtual staff just as their own employee taking care of all above. Try us & find how easy can it be to get an assistant & of course affordable.
We do so much in domestic & international transportation/shipping and have assisted many small, medium & large clients in number of year been in this industry. This has made us gain a vast knowledge in the domain to assist & consult to companies who are expanding in this trade lane, software companies who are developing programs for this industry, management who wish to evaluate & organize their departments & consultants who wish to brainstorm ideas before implementing.
Our experts can support in preparing the truck bill and coordinating with the truckers and agents in arranging the pickup for you.And our staff keep an eye on each and every move of the shipment.Trucking is that which takes more time in the business,where we are here to support you to focus your time on your core business while we manage your shipping and distribution needs. We offer you the highest level of support with our staff working off-site for your company.
Our experts have a good record for solving time sensitive challenges shipments. We dedicated resources to each event including global exhibition management and tracking systems, along with access to specialized handling and transportation capabilities – all in order to offer Avow customers a true and perfect service.
Avow will work with you to select the best industries and lists to target key prospects for your business. A campaign can only be as good as the prospect list so we work to make sure we are working from the best list possible.